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Wix - we may have some new friends playing a new game finding their way here soon.....
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Just FYI that mode was looking for ways to get back in touch via reddit (r/WDG).
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Any appetite for a TF2 revival?
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You'll be blaming me for shit Tf2 updates next!
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Wales voted Leave
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That is all.
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I want that game
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its not optimized well just like the ps4 version
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FIREWATCH
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some of the stealth sections are a bit of a drag, but they're not as bad as the VIP escort missions in THE VITNESS
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FIREWATCH
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press x to exercise 5th freedom
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i want the super stealth suit.

I go lethal on grim missions
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Author Topic: Account suspended  (Read 7413 times)
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Karthus
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« on: August 02, 2011, 02:48:15 PM »

My STEAM account got suspended today :/

First of all this doesnt come unexpected at all. If you followed the shoutbox I already mentioned my clickandbuyaccount getting hijacked. I had to close it down in order to cancel all the payments the anonymous person made, unfortunately this also cancelled my purchase of Test Drive 2 and 5 Euros worth of Steam  Wallet fund I made at that time. Ofcourse I already contacted Steam Support back then, but the person dealing with my ticket 1) was someone from the german customer service, which SUCKS ASSSSSSS (and I dunno why they did that, I even wrote it in english) and 2) he didnt know what I meant, still he assured me there was no action needed on my part.

Still, the account got suspended today, so I guess there is action needed on my part. Ive sent another ticket to support (if you want, I can paste it into here), explaining everything (once again) and directly asking to get in touch with the american customer support, which usually answers even within a day and is more competent than the german one, so I guess theres some hope to get my account back, but right now, it just suuuuuucks.

For now Ive made another account to still play TF2 for the scrim team and also be in touch with everyone here, so feel free to add me here: http://steamcommunity.com/profiles/76561198046070528

Till then, well time tells.

EDIT: Looks like I cant add people till I buy shit. Meh
« Last Edit: August 02, 2011, 03:19:54 PM by Karthus » Logged
TheBeau


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« Reply #1 on: August 02, 2011, 04:28:23 PM »

What is it that makes any support line a nightmare?

Hope this shit gets sorted though.
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Tommy the Cat
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« Reply #2 on: August 02, 2011, 04:32:28 PM »

D:

This totally sucks man. You seem calm about it though, if I were in your position I'd be screwing
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SHUT UP AND ENJOY THE CAT!

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Karthus
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« Reply #3 on: August 02, 2011, 04:34:57 PM »

Well I kinda saw this coming, so its not really surprising. It sucks bigtime though and theres no guarantee I will actually get that account back :/
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DeadlyAvenger
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« Reply #4 on: August 02, 2011, 04:51:42 PM »

Sounds like the same thing that happened to me - any problems with payment gateways and it's like instant account disable.

Hopefully you'll get it sorted like I did - they re-enabled my account but I just can't use PayPal ever again, did take a few days though.
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Karthus
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« Reply #5 on: August 02, 2011, 05:01:53 PM »

I reread the whole thread about your situation Deadly. The only thing Im worried about right now is that I dont have access to the clickandbuyaccount anymore. They had to delete it in order to cancel the payments.

That said they allowed me to make a new account with the same emailadress (which I will do, will take a few days though to verify my bank account), so maybe Valve will accept that if it comes to complete the pending payment.
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DeadlyAvenger
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« Reply #6 on: August 02, 2011, 05:05:44 PM »

I reread the whole thread about your situation Deadly. The only thing Im worried about right now is that I dont have access to the clickandbuyaccount anymore. They had to delete it in order to cancel the payments.

That said they allowed me to make a new account with the same emailadress (which I will do, will take a few days though to verify my bank account), so maybe Valve will accept that if it comes to complete the pending payment.

Well for me I know they blacklisted my PayPal account so I can't ever pay for stuff with PayPal again. I guess if you can make a new clickandbuy account then you might be alright to use it to pay for stuff again.
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discordance


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« Reply #7 on: August 02, 2011, 05:50:32 PM »

Deadly did you ever report them to trading standards/various consumer action groups? I'm tired of steam being godawful and shitty but haven't taken the shit end of it myself yet so I can't really take it anywhere, at worst I bought DoW without realising I wouldn't get free copies and I just bought vampire the masquerade to find out its unplayable till you mod it meh.

I'm fairly sure the whole locking your steam account thing is because they simply haven't coded to remove disputed payment games from your account (which could be a scary feature in itself). But seriously steam is a piece of shit when it comes to customer service, improving the platform, security, and all sorts of shit. Please someone with a severe problem get mad and tell the appropriate groups :<. Maybe you can get on tv with watchdog http://www.bbc.co.uk/watchdog/ but I think they like stories with more dirt. But maybe they will think oh gamez thats trendy we can talk to young people wooo.
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Junta
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« Reply #8 on: August 02, 2011, 09:56:25 PM »

I reread the whole thread about your situation Deadly. The only thing Im worried about right now is that I dont have access to the clickandbuyaccount anymore. They had to delete it in order to cancel the payments.

That said they allowed me to make a new account with the same emailadress (which I will do, will take a few days though to verify my bank account), so maybe Valve will accept that if it comes to complete the pending payment.
Shout me if you need any games, I'll get and gift, we can sort payment however you want.
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Brahms
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« Reply #9 on: August 02, 2011, 10:11:36 PM »

...

in a darkened back room.
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« Reply #10 on: August 03, 2011, 12:10:24 AM »

Agreed, that was the worse pickup line Ive ever heard
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Tommy the Cat
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« Reply #11 on: August 03, 2011, 12:22:56 AM »

Besides, WDG has a hot tub especially designed for these things.
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Quote from: Disco
And tommy you have above average intelligence

▬▬▬▬▬▬▬▬▬▬▬ஜ۩۞۩ஜ▬▬▬▬▬▬▬▬▬▬▬▬▬

SHUT UP AND ENJOY THE CAT!

▬▬▬▬▬▬▬▬▬▬▬ஜ۩۞۩ஜ▬▬▬▬▬▬▬▬▬▬▬▬▬
Junta
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« Reply #12 on: August 03, 2011, 08:33:34 PM »

Agreed, that was the worse pickup line Ive ever heard
You're just upset that he gets a game and you get the hot tub Wink
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Karthus
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« Reply #13 on: August 05, 2011, 02:27:20 AM »

Good news! I can login again, got a response from the support saying that there was a mistake and that they removed the suspension. All they did was remove the wallet funds and TDU2 which I couldnt care less about.

So, for once, the support did its job (in THIS case)

Special thanks to CV for lending me an account over the time. Much love <3
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« Reply #14 on: August 05, 2011, 06:09:48 AM »

if this happens to anyone else, hit me up. I got plenty of spare tf2 accounts.
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